Terms & Conditions< General > < Products > < Delivery Charge > < Exchange Policy > < Personal Data & Privacy Policy > < Disclaimer > < Copyright and Trade Marks > < Applicable Law >
General
By visiting or shopping at this site including placing order with offline order form downloaded from this site you are agreeing to the terms and conditions set out below. The terms and conditions are subject to change at any time without prior notice. Any such changes will be posted on this page. These terms and conditions shall be read in conjunction with the Disclaimer and the Personal Data & Privacy Statement and shall prevail over any other document purporting to have a contractual effect. The Customer shall provide Doggie-Land with complete and updated information, which shall include (but shall not be limited to) the Customer s legal name, home address, email address, delivery address and telephone numbers. This website is operated by Doggie-Land. The website address is http://www.doggie-land.com. Back To Top ProductsProducts referred to on this site are directed solely at persons accessing the site from the Special Administrative Region of Hong Kong. We make no representation that any products referred to on this website are available or appropriate for use in any other location. Doggie-Land shall make every effort to ensure that the prices, details and sizes of Products detailed on our website are correct but Doggie-Land reserves the right to vary the price and other details of the Products without notice. Any products referred to on this site are subject to availability and may be withdrawn at any time without prior notice. Back To Top Delivery Charge We will only effect delivery to Hong Kong Island, Kowloon, the New Territories and some designated area of outside islands of the Hong Kong Special Administrative Region. For requests for overseas delivery, you may email us or call our Customer Service Hotline (852) 8109-9139 during business hours. Our Customer Service team will try their best to help. All deliveries shall be signed off by the Customer on the Delivery Note. Under normal circumstances, goods ordered will be delivered to customers in 2 to 7 working days from the date of order, depending on the requested area of delivery. Delivery service already scheduled shall not be available when typhoon signal No. 8 or above or when rainstorm warning signal black is hoisted. Customers are required to pay an extra charge of HK$50 per delivery to the Tung Chung, Discovery Bay and outside islands. Back To Top Exchange PolicyRefund and Exchange is limited to the day of receipt of your product. If you receive the product and find it to be defective or not match with your chosen colour, pattern or size, please reach our Customer Service Representative for applying exchange. The original packaging must be retained for the good to be exchanged. For delivered goods meeting the order specification but in size unsuitable for the customers, we only provide a onetime exchange. Please keep the receipt for verification purpose. Except for fault by itself, Doggie-Land reserves all rights to handle matters relating to the returning of goods. Back To Top Personal Data & Privacy PolicyWhen you shop with us, you are required and agree to furnish us with your personal data. If the personal data is incomplete or incorrect, we may not be able to provide desired services to you. We shall keep customers personal data confidential at all times and shall fully observe the Personal Data (Privacy) Ordinance of the Hong Kong SAR (Ordinance) in collecting, maintaining and using customers personal data. In particular, we observe the following principles: personal data is collected for the purposes of sales of products, provision of related services and customer services Notify online customers and visitors of promotions, special offers or new products all practical steps will be taken to ensure that personal data is accurate, protected against unauthorized access and will be retained for a reasonable period only Back To Top Disclaimer This site, and any contents of this site, is provided on an "as is" basis. To the extent permitted by applicable law, we make no representations or warrants of any kind, express or implied, as to the operation of this site or contents or products included Back To Top Copyright and Trade Marks Doggie-Land own the trade marks, product names, logos displayed on this site. Any persons are prohibited from using them without prior written consent of Doggie-Land. Contents of this site and software incorporated herein are protected by copyright held by or licensed to us and may not be reproduced, stored in a retrieval system, distributed or used in any way for commercial purposes without our prior written consent. Back To Top Applicable LawThe laws of the Hong Kong Special Administrative Region shall govern the interpretation of these terms and conditions and resolution of any dispute that may arise as a result of usage of this site. If there is any difference between the English language text of the terms and conditions and the Chinese language text, for all purposes the English text shall be conclusive. Back To Top
GeneralBy visiting or shopping at this site including placing order with offline order form downloaded from this site you are agreeing to the terms and conditions set out below. The terms and conditions are subject to change at any time without prior notice. Any such changes will be posted on this page. These terms and conditions shall be read in conjunction with the Disclaimer and the Personal Data & Privacy Statement and shall prevail over any other document purporting to have a contractual effect. The Customer shall provide Doggie-Land with complete and updated information, which shall include (but shall not be limited to) the Customer s legal name, home address, email address, delivery address and telephone numbers. This website is operated by Doggie-Land. The website address is http://www.doggie-land.com. Back To Top ProductsProducts referred to on this site are directed solely at persons accessing the site from the Special Administrative Region of Hong Kong. We make no representation that any products referred to on this website are available or appropriate for use in any other location. Doggie-Land shall make every effort to ensure that the prices, details and sizes of Products detailed on our website are correct but Doggie-Land reserves the right to vary the price and other details of the Products without notice. Any products referred to on this site are subject to availability and may be withdrawn at any time without prior notice. Back To Top Delivery Charge We will only effect delivery to Hong Kong Island, Kowloon, the New Territories and some designated area of outside islands of the Hong Kong Special Administrative Region. For requests for overseas delivery, you may email us or call our Customer Service Hotline (852) 8109-9139 during business hours. Our Customer Service team will try their best to help. All deliveries shall be signed off by the Customer on the Delivery Note. Under normal circumstances, goods ordered will be delivered to customers in 2 to 7 working days from the date of order, depending on the requested area of delivery. Delivery service already scheduled shall not be available when typhoon signal No. 8 or above or when rainstorm warning signal black is hoisted. Customers are required to pay an extra charge of HK$50 per delivery to the Tung Chung, Discovery Bay and outside islands. Back To Top Exchange PolicyRefund and Exchange is limited to the day of receipt of your product. If you receive the product and find it to be defective or not match with your chosen colour, pattern or size, please reach our Customer Service Representative for applying exchange. The original packaging must be retained for the good to be exchanged. For delivered goods meeting the order specification but in size unsuitable for the customers, we only provide a onetime exchange. Please keep the receipt for verification purpose. Except for fault by itself, Doggie-Land reserves all rights to handle matters relating to the returning of goods. Back To Top Personal Data & Privacy PolicyWhen you shop with us, you are required and agree to furnish us with your personal data. If the personal data is incomplete or incorrect, we may not be able to provide desired services to you. We shall keep customers personal data confidential at all times and shall fully observe the Personal Data (Privacy) Ordinance of the Hong Kong SAR (Ordinance) in collecting, maintaining and using customers personal data. In particular, we observe the following principles: personal data is collected for the purposes of sales of products, provision of related services and customer services Notify online customers and visitors of promotions, special offers or new products all practical steps will be taken to ensure that personal data is accurate, protected against unauthorized access and will be retained for a reasonable period only Back To Top Disclaimer This site, and any contents of this site, is provided on an "as is" basis. To the extent permitted by applicable law, we make no representations or warrants of any kind, express or implied, as to the operation of this site or contents or products included Back To Top Copyright and Trade Marks Doggie-Land own the trade marks, product names, logos displayed on this site. Any persons are prohibited from using them without prior written consent of Doggie-Land. Contents of this site and software incorporated herein are protected by copyright held by or licensed to us and may not be reproduced, stored in a retrieval system, distributed or used in any way for commercial purposes without our prior written consent. Back To Top Applicable LawThe laws of the Hong Kong Special Administrative Region shall govern the interpretation of these terms and conditions and resolution of any dispute that may arise as a result of usage of this site. If there is any difference between the English language text of the terms and conditions and the Chinese language text, for all purposes the English text shall be conclusive. Back To Top
ProductsProducts referred to on this site are directed solely at persons accessing the site from the Special Administrative Region of Hong Kong. We make no representation that any products referred to on this website are available or appropriate for use in any other location. Doggie-Land shall make every effort to ensure that the prices, details and sizes of Products detailed on our website are correct but Doggie-Land reserves the right to vary the price and other details of the Products without notice. Any products referred to on this site are subject to availability and may be withdrawn at any time without prior notice. Back To Top Delivery Charge We will only effect delivery to Hong Kong Island, Kowloon, the New Territories and some designated area of outside islands of the Hong Kong Special Administrative Region. For requests for overseas delivery, you may email us or call our Customer Service Hotline (852) 8109-9139 during business hours. Our Customer Service team will try their best to help. All deliveries shall be signed off by the Customer on the Delivery Note. Under normal circumstances, goods ordered will be delivered to customers in 2 to 7 working days from the date of order, depending on the requested area of delivery. Delivery service already scheduled shall not be available when typhoon signal No. 8 or above or when rainstorm warning signal black is hoisted. Customers are required to pay an extra charge of HK$50 per delivery to the Tung Chung, Discovery Bay and outside islands. Back To Top Exchange PolicyRefund and Exchange is limited to the day of receipt of your product. If you receive the product and find it to be defective or not match with your chosen colour, pattern or size, please reach our Customer Service Representative for applying exchange. The original packaging must be retained for the good to be exchanged. For delivered goods meeting the order specification but in size unsuitable for the customers, we only provide a onetime exchange. Please keep the receipt for verification purpose. Except for fault by itself, Doggie-Land reserves all rights to handle matters relating to the returning of goods. Back To Top Personal Data & Privacy PolicyWhen you shop with us, you are required and agree to furnish us with your personal data. If the personal data is incomplete or incorrect, we may not be able to provide desired services to you. We shall keep customers personal data confidential at all times and shall fully observe the Personal Data (Privacy) Ordinance of the Hong Kong SAR (Ordinance) in collecting, maintaining and using customers personal data. In particular, we observe the following principles: personal data is collected for the purposes of sales of products, provision of related services and customer services Notify online customers and visitors of promotions, special offers or new products all practical steps will be taken to ensure that personal data is accurate, protected against unauthorized access and will be retained for a reasonable period only Back To Top Disclaimer This site, and any contents of this site, is provided on an "as is" basis. To the extent permitted by applicable law, we make no representations or warrants of any kind, express or implied, as to the operation of this site or contents or products included Back To Top Copyright and Trade Marks Doggie-Land own the trade marks, product names, logos displayed on this site. Any persons are prohibited from using them without prior written consent of Doggie-Land. Contents of this site and software incorporated herein are protected by copyright held by or licensed to us and may not be reproduced, stored in a retrieval system, distributed or used in any way for commercial purposes without our prior written consent. Back To Top Applicable LawThe laws of the Hong Kong Special Administrative Region shall govern the interpretation of these terms and conditions and resolution of any dispute that may arise as a result of usage of this site. If there is any difference between the English language text of the terms and conditions and the Chinese language text, for all purposes the English text shall be conclusive. Back To Top
Delivery Charge We will only effect delivery to Hong Kong Island, Kowloon, the New Territories and some designated area of outside islands of the Hong Kong Special Administrative Region. For requests for overseas delivery, you may email us or call our Customer Service Hotline (852) 8109-9139 during business hours. Our Customer Service team will try their best to help. All deliveries shall be signed off by the Customer on the Delivery Note. Under normal circumstances, goods ordered will be delivered to customers in 2 to 7 working days from the date of order, depending on the requested area of delivery. Delivery service already scheduled shall not be available when typhoon signal No. 8 or above or when rainstorm warning signal black is hoisted. Customers are required to pay an extra charge of HK$50 per delivery to the Tung Chung, Discovery Bay and outside islands. Back To Top Exchange PolicyRefund and Exchange is limited to the day of receipt of your product. If you receive the product and find it to be defective or not match with your chosen colour, pattern or size, please reach our Customer Service Representative for applying exchange. The original packaging must be retained for the good to be exchanged. For delivered goods meeting the order specification but in size unsuitable for the customers, we only provide a onetime exchange. Please keep the receipt for verification purpose. Except for fault by itself, Doggie-Land reserves all rights to handle matters relating to the returning of goods. Back To Top Personal Data & Privacy PolicyWhen you shop with us, you are required and agree to furnish us with your personal data. If the personal data is incomplete or incorrect, we may not be able to provide desired services to you. We shall keep customers personal data confidential at all times and shall fully observe the Personal Data (Privacy) Ordinance of the Hong Kong SAR (Ordinance) in collecting, maintaining and using customers personal data. In particular, we observe the following principles: personal data is collected for the purposes of sales of products, provision of related services and customer services Notify online customers and visitors of promotions, special offers or new products all practical steps will be taken to ensure that personal data is accurate, protected against unauthorized access and will be retained for a reasonable period only Back To Top Disclaimer This site, and any contents of this site, is provided on an "as is" basis. To the extent permitted by applicable law, we make no representations or warrants of any kind, express or implied, as to the operation of this site or contents or products included Back To Top Copyright and Trade Marks Doggie-Land own the trade marks, product names, logos displayed on this site. Any persons are prohibited from using them without prior written consent of Doggie-Land. Contents of this site and software incorporated herein are protected by copyright held by or licensed to us and may not be reproduced, stored in a retrieval system, distributed or used in any way for commercial purposes without our prior written consent. Back To Top Applicable LawThe laws of the Hong Kong Special Administrative Region shall govern the interpretation of these terms and conditions and resolution of any dispute that may arise as a result of usage of this site. If there is any difference between the English language text of the terms and conditions and the Chinese language text, for all purposes the English text shall be conclusive. Back To Top
Exchange PolicyRefund and Exchange is limited to the day of receipt of your product. If you receive the product and find it to be defective or not match with your chosen colour, pattern or size, please reach our Customer Service Representative for applying exchange. The original packaging must be retained for the good to be exchanged. For delivered goods meeting the order specification but in size unsuitable for the customers, we only provide a onetime exchange. Please keep the receipt for verification purpose. Except for fault by itself, Doggie-Land reserves all rights to handle matters relating to the returning of goods. Back To Top Personal Data & Privacy PolicyWhen you shop with us, you are required and agree to furnish us with your personal data. If the personal data is incomplete or incorrect, we may not be able to provide desired services to you. We shall keep customers personal data confidential at all times and shall fully observe the Personal Data (Privacy) Ordinance of the Hong Kong SAR (Ordinance) in collecting, maintaining and using customers personal data. In particular, we observe the following principles: personal data is collected for the purposes of sales of products, provision of related services and customer services Notify online customers and visitors of promotions, special offers or new products all practical steps will be taken to ensure that personal data is accurate, protected against unauthorized access and will be retained for a reasonable period only Back To Top Disclaimer This site, and any contents of this site, is provided on an "as is" basis. To the extent permitted by applicable law, we make no representations or warrants of any kind, express or implied, as to the operation of this site or contents or products included Back To Top Copyright and Trade Marks Doggie-Land own the trade marks, product names, logos displayed on this site. Any persons are prohibited from using them without prior written consent of Doggie-Land. Contents of this site and software incorporated herein are protected by copyright held by or licensed to us and may not be reproduced, stored in a retrieval system, distributed or used in any way for commercial purposes without our prior written consent. Back To Top Applicable LawThe laws of the Hong Kong Special Administrative Region shall govern the interpretation of these terms and conditions and resolution of any dispute that may arise as a result of usage of this site. If there is any difference between the English language text of the terms and conditions and the Chinese language text, for all purposes the English text shall be conclusive. Back To Top
Personal Data & Privacy PolicyWhen you shop with us, you are required and agree to furnish us with your personal data. If the personal data is incomplete or incorrect, we may not be able to provide desired services to you. We shall keep customers personal data confidential at all times and shall fully observe the Personal Data (Privacy) Ordinance of the Hong Kong SAR (Ordinance) in collecting, maintaining and using customers personal data. In particular, we observe the following principles: personal data is collected for the purposes of sales of products, provision of related services and customer services Notify online customers and visitors of promotions, special offers or new products all practical steps will be taken to ensure that personal data is accurate, protected against unauthorized access and will be retained for a reasonable period only Back To Top Disclaimer This site, and any contents of this site, is provided on an "as is" basis. To the extent permitted by applicable law, we make no representations or warrants of any kind, express or implied, as to the operation of this site or contents or products included Back To Top Copyright and Trade Marks Doggie-Land own the trade marks, product names, logos displayed on this site. Any persons are prohibited from using them without prior written consent of Doggie-Land. Contents of this site and software incorporated herein are protected by copyright held by or licensed to us and may not be reproduced, stored in a retrieval system, distributed or used in any way for commercial purposes without our prior written consent. Back To Top Applicable LawThe laws of the Hong Kong Special Administrative Region shall govern the interpretation of these terms and conditions and resolution of any dispute that may arise as a result of usage of this site. If there is any difference between the English language text of the terms and conditions and the Chinese language text, for all purposes the English text shall be conclusive. Back To Top
Disclaimer This site, and any contents of this site, is provided on an "as is" basis. To the extent permitted by applicable law, we make no representations or warrants of any kind, express or implied, as to the operation of this site or contents or products included Back To Top Copyright and Trade Marks Doggie-Land own the trade marks, product names, logos displayed on this site. Any persons are prohibited from using them without prior written consent of Doggie-Land. Contents of this site and software incorporated herein are protected by copyright held by or licensed to us and may not be reproduced, stored in a retrieval system, distributed or used in any way for commercial purposes without our prior written consent. Back To Top Applicable LawThe laws of the Hong Kong Special Administrative Region shall govern the interpretation of these terms and conditions and resolution of any dispute that may arise as a result of usage of this site. If there is any difference between the English language text of the terms and conditions and the Chinese language text, for all purposes the English text shall be conclusive. Back To Top
Copyright and Trade Marks Doggie-Land own the trade marks, product names, logos displayed on this site. Any persons are prohibited from using them without prior written consent of Doggie-Land. Contents of this site and software incorporated herein are protected by copyright held by or licensed to us and may not be reproduced, stored in a retrieval system, distributed or used in any way for commercial purposes without our prior written consent. Back To Top Applicable LawThe laws of the Hong Kong Special Administrative Region shall govern the interpretation of these terms and conditions and resolution of any dispute that may arise as a result of usage of this site. If there is any difference between the English language text of the terms and conditions and the Chinese language text, for all purposes the English text shall be conclusive. Back To Top
Applicable LawThe laws of the Hong Kong Special Administrative Region shall govern the interpretation of these terms and conditions and resolution of any dispute that may arise as a result of usage of this site. If there is any difference between the English language text of the terms and conditions and the Chinese language text, for all purposes the English text shall be conclusive. Back To Top